Enter your discount or promo code during checkout in the designated field to apply the offer to your order. Make sure the code is valid and meets any requirements for use.

That's an easy one. Just click the link that we sent you with the shipping confirmation.

Once your order is submitted, it is immediately sent to our partners' warehouse for shipping, so we are unable to amend it. If delivery is unsuccessful, the package will be returned to the warehouse, and a refund will be issued to your payment method within 14 days of its return.

If you encounter any issues with a product, please contact our customer service team. If the product arrives damaged or non-functional, you have the right to return it within 14 days of delivery. Please contact us within 48 hours of receipt. The product will be inspected by the warehouse, and we will proceed with your request accordingly.

If you need to change or cancel your order, please contact us within 2 hours of placing your order. Due to some products being stored in our partners' warehouses, it may be logistically impossible to cancel and or amend an order after this 2-hour window.

If you need to find out more about our return policy please feel free to read our "Return Policy" and make sure you comply with the terms and conditions of the policy when you fill in a return form.

We offer free shipping for all orders.

Currently, we only offer shipping within the UK. Please check back in the future for updates on international shipping options.

To provide you with the highest quality service and ensure a fast & free shipping experience, we currently operate only within the UK. This allows us to manage everything smoothly and efficiently for our customers.

Welcome to RYCHMOND where we believe that everyone deserves to work in comfort and good health. Established in the UK, our mission is simple: to help millions of people regain their well-being, whether in a traditional workplace, a home office, or a remote setup. We specialize in ergonomic office furniture thoughtfully designed to improve posture, reduce pain, and enhance productivity.

We know firsthand the struggles of poor office setups-back pain, neck tension, and general discomfort. That's why we’ve dedicated years to carefully researching the best products on the market. Our trusted partners deliver the highest standard in ergonomics across the UK, offering premium solutions without the hefty price tag that big corporations often demand. At RYCHMOND we believe comfort should be accessible to everyone, and we’re here to offer premium, affordable furniture options.

We offer a wide range of products, including ergonomic office chairs made from premium materials, space-saving adjustable desks, luxury-inspired furniture designs, and functional office accessories-all aimed at creating a healthier, more enjoyable work or gaming environment.

What makes us different? We’ve been there. After years of enduring discomfort and ineffective solutions, our founder decided to take action and find real answers to workplace pain. Every product we offer has been rigorously tested by our team, ensuring that we only provide the best, most effective solutions. From ergonomic chairs to desk accessories, we’ve built a collection that saves you time, money, and, most importantly, pain.

Inclusivity is a core value at RYCHMOND. We pride ourselves on creating a welcoming space for everyone, no matter their race, gender, sexual orientation, or age. Our team is as diverse as our customer base, and we’re committed to fostering a positive and inclusive environment for all.

Say goodbye to overpriced, ineffective furniture, and discover a healthier way to work with RYCHMOND. Let us help you make every workday pain-free and productive!

We accept any Visa, Mastercard, Maestro and Amex cards. However, for a faster checkout you can use Apple Pay and Google Pay as well.

A warranty will be provided if applicable, depending on the products you purchased. You will receive all necessary documentation and the warranty (if offered by the manufacturer) in your package.

When you sign up we provide an one time password to you, please change it with a strong password after login first time.

Click on 'Forgot Password' on the login page to receive an email with instructions for setting a new password. For optimal security, we recommend using a strong password.